Data Protection & Privacy

99ba Privacy Policy — Your Data Is Safe With Us

We are fully transparent about how your personal information is collected, stored, and used. This Privacy Policy applies to all 99ba services.

Last updated: January 1, 2026
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1 Introduction & Scope

99ba (www.99ba.win) is an international online gaming and betting platform that places the highest importance on user privacy. This Privacy Policy applies to our website, mobile app, and all related services.

By using our platform, you are considered to have agreed to this Privacy Policy. We want you to know exactly what we do — and do not do — with your personal data. Simply put, your information is used only to serve you and is never sold or misused.

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Our Commitment: 99ba never sells your personal information to third parties. Protecting your privacy is a fundamental responsibility we take seriously.

  • This Policy applies to users in Bangladesh and all other countries.
  • No one under the age of 18 is permitted to use our services.
  • Users will be notified of any changes to the policy.
  • If you have any questions, please contact our support team.
2 Information We Collect

To deliver our services properly and keep your account secure, 99ba collects certain information. This data comes from three main sources: what you provide directly, what is collected automatically, and what is received from third parties.

Data Types Example Reason for Collection
Identity Information Name, date of birth, national ID KYC Verification
Contact Information Mobile number, email address Account Registration & Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Information Game history, bet logs, session duration Service improvement and bonus delivery
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Important: We never store your payment card number or bank password. Sensitive payment information is processed directly through the payment gateway.

3 How Your Information Is Used

99ba uses the information it collects solely for legitimate, specific purposes. We never use your data for anything unnecessary. See below for a full breakdown of what data is used for and why.

Information provided at registration is used to create and verify your account. Transaction data is used for payment processing and financial security. Your gaming history helps us tailor offers to your preferences.

  • Account Management: Login, password reset, and profile updates.
  • Payment Processing: Processing deposits and withdrawals.
  • KYC Verification: Prevention of money laundering and fraud.
  • Customer Support: Helping you resolve your issues.
  • Bonuses & Promotions: Sending relevant offers.
  • Security Monitoring: Detecting unusual activity.
  • Legal Obligations: Meeting regulatory compliance requirements.

Marketing communications: We only send promotional messages when you have given your consent. You can opt out at any time.

4 Data Sharing & Disclosure Policy

As a core principle, 99ba does not share your personal information with third parties. In limited circumstances, however, some sharing may be necessary — those cases are clearly outlined below.

Scenario Description
Payment Providers Exclusively for processing transactions via bKash, Nagad, and Rocket.
Law Enforcement When required by a court order or legal obligation.
Fraud Prevention Services With security partners to investigate suspicious activity.
Regulatory Authorities For reports or audits required by the licensing authority.
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We never: Your information is never sold or rented to advertisers, data brokers, or unrelated third parties.

5 Security Measures & Technology

99ba uses industry-leading security technology to keep your data safe. Our servers and databases undergo regular security audits.

256-bit SSL/TLS encryption ensures that all data transmitted between your browser and our servers is fully encrypted. No one can intercept or tamper with this information in transit.

  • 24/7 automated security monitoring system.
  • Two-factor authentication (2FA) support.
  • Suspicious login attempts are automatically blocked.
  • Payment information is secured in accordance with PCI DSS standards.
  • Regular third-party security audits.
  • Data backup and disaster recovery planning.
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In the event of a data breach: In the event of a data breach, we will notify affected users within 72 hours and take immediate action.

6 Cookie Policy & Tracking

The 99ba website and app use cookies and similar technologies. Cookies are small files stored in your browser that help improve your experience.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and security tokens Until end of session
Functional Cookies Remembering language preferences and game settings 1 year
Analytics Cookies Monitoring and improving site usage 6 months
Marketing Cookies Displaying relevant promotions (subject to consent) 30 days

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features, including login functionality.

7 Your Rights & Controls

You have clear rights regarding your personal data. 99ba respects those rights and is committed to responding to your requests promptly.

  • Right to Access Your Data: You may request to know what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate information.
  • Right to Erasure: You can request deletion of your data under specific conditions.
  • Right to Restrict Processing: You can request that we restrict the use of your data in certain circumstances.
  • Right to Data Portability: You may request a copy of your data.
  • Right to Object: You can opt out of marketing communications at any time.
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How to Submit a Request: Submit any rights-related requests through our support team. We will respond within a maximum of 30 business days.

8 Data Retention Period

99ba does not retain any data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.

  • Account Information: For the duration the account is active, and up to 5 years after closure.
  • Financial Transaction Records: A minimum of 7 years as required by law.
  • KYC Documents: 5 years after account closure.
  • Gaming Logs: 2 years for security and dispute resolution purposes.
  • Customer Support Records: Up to 3 years.
  • Cookie & Analytics Data: 30 days to 1 year, depending on the data type.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.

9 Protection of Minors' Data

99ba strictly prohibits providing services to anyone under the age of 18. Our platform does not knowingly collect any information from minors.

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If a Minor is Identified: If we discover that a minor has opened an account, that account will be closed immediately and all collected data will be deleted.

If a parent or guardian believes their child is using our platform, please contact the support team immediately. We will take prompt action.

10 Policy Updates & Contact

99ba's Privacy Policy may be updated due to business changes, legal requirements, or technical improvements. The date of the latest update will always be shown at the top of this page.

For significant changes, you will be notified in advance by registered email or app notification. Continued use of the platform after any changes indicates your acceptance of the updated policy.

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Contact us: For any questions about our Privacy Policy, contact our support team at [email protected] — we're available 24/7 to help in Bengali.


What Sets 99ba's Privacy Policy Apart

We Don't Just Make Promises — We Prove It

End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can view or alter this information.

Your Data Is Never Sold — Period

99ba never sells your personal information to advertisers or data brokers. Your privacy is not a commodity.

Minimal Data Collection

We collect only what is necessary to provide our services. We do not ask for or keep unnecessary data — that is our policy.

Stay in Control

Manage your marketing notifications, cookie preferences, and data access directly from Account Settings — easily, at any time.

Timely Data Deletion

Once the retention period expires, your data is securely deleted. No data is kept beyond what is legally required.

Regular Security Audits

Third-party security experts regularly audit our systems. Any vulnerabilities identified are promptly addressed and resolved.


Privacy FAQs

What Users Ask Most

No. Your mobile number is used solely for account verification, sending OTPs, and critical security alerts. It is never shared with any third party.

Yes, completely secure. KYC documents are stored on encrypted servers and can only be accessed by authorized staff for specific purposes. Once verification is complete, retention of document copies is restricted.

Financial transaction records must be retained for up to 7 years to meet legal requirements. All other personal data is deleted once the applicable retention period ends. To close your account, please contact the support team.

Yes. From the Notifications section in your Account Settings, you can individually enable or disable marketing messages, emails, and push notifications at any time. Transaction and security alerts cannot be turned off.

Submit a data access request to the support team. After your identity is verified, a copy of your data will be sent to you in a secure format within 30 business days.
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Start Playing in a Safe Environment

At 99ba, your data is protected, your transactions are secure, and your gaming experience is reliable. Register now and get a 100% bonus on your first deposit.

256-bit SSL No Data Sales 24/7 Support 100% Bonus
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